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RydCare
Privacy Terms Support

RydCare Chauffeur App

Driver Support

Need help with your driver account, the RydCare app, an assigned trip, check-in, or earnings? Contact Nine Star Call Drivers support.

Contact driver support

Email: ninestar@rydcare.in

Operator: Nine Star Call Drivers. RydCare is the platform and app.

When you contact us

Include your name, driver ID if known, the phone number registered to your account, and a short description of the issue. For a trip issue, include the trip reference and relevant time. Do not send an OTP, password, full bank details, or identity-document images by email.

Drivers are assigned pickup and drop-off driving work only. Cash collection, UPI collection, and handling customer money are not part of the agreed driver service. Contact support if a customer raises a payment issue or asks you to handle money.

Account and privacy requests

  • Email to request driver account and personal data deletion
  • Read the Privacy Policy
  • Read the Terms of Service
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